PAID MEDIA MANAGEMENT · JASON SPENCER · ASHEVILLE, NC

The person who sets the strategy stays in the ad account.

ROI.LIVE manages paid media across Google, Meta, Bing, and YouTube. The same operator owns the strategy and the account that spends it.
No pitch. A real plan, yours either way.
Jason Spencer, founder of ROI.LIVE, paid media management based in Asheville, North Carolina
5.09x blended paid ROAS
East Perry, ecommerce
3-year arc, vs 2.87x industry average
30 yrs building businesses55+ industries5.4-yr average client retentionno ad spend markups
01
THE CHANNELS

What paid media management covers

You are renting attention. The manager decides what the rent buys.
Paid media means every place you pay for a visitor: pay per click on Google and Bing, paid social on Meta and YouTube. Pay per click is the plain version of PPC, the term every agency uses. Managing it covers the account structure, the bids and budgets, the ads themselves, the pages the clicks land on, and the tracking that says what each dollar produced.
The paid channels, what buyers do in each, and the job of the manager
ChannelWhat buyers do thereThe job
Google SearchType what they need this week: water heater repair, pool builder near meShow up on the question, with a page that answers it
Meta, Facebook and InstagramScroll. They were not looking for youStop the scroll with an offer worth a click, then land it on a page that closes
YouTubeWatch, compare, and research big purchasesGet seen by the people who will buy in months, not days
BingSearch, older and more desktop-heavy audienceCover the searches Google charges more for
RetargetingVisited once, left without buyingStay in front of them until they decide. Cheap reminders, not new introductions

Most buyers who type into ChatGPT or Gemini are asking a question too. Paid earns the click today while the pages earn the answer tomorrow.

02
THE MILL

What most paid media management turned into

A junior maintains the auction. Nobody owns the money.
The volume model looks like this: one manager carries twenty or thirty accounts, a dashboard ships every Monday, and the metrics on it are the ones that flatter the agency. Clicks went up. Impressions went up. The number in your bank account did not move.
ROI.LIVE runs the opposite shape. Jason owns the strategy and the budget, a named specialist handles the daily build, and the scorecard carries the five numbers that reach your P&L. Nobody discovers your business in a ticket.
Just sending over reports, that is the last thing I want to do. I need to be in the trenches with you all.
Jason Spencer, on what a monthly call is for
Jason Spencer planning paid media structure with a client team on a whiteboard
THE WORK
Strategy and the ad account, one owner
03
THE RECEIPTS

Paid media receipts, dated and checkable

Any of these gets walked against your books on the first call.
EAST PERRY · ECOMMERCE · 3-YEAR ARC
5.09x
Blended paid ROAS, every paid dollar counted together, against a 2.87x industry average. Revenue: $396K/yr to $2.57M/yr.
DATED · CHECKABLE
WINDOWS SOURCE OF HOUSTON
4.9x
Return on Meta spend, alongside 25.7x on organic search. Two engines, both profitable, same plan.
SEARCH + PAID
CRAFT · ARTISAN DESSERT BRAND
4x
Return on every paid ad, year one, up from a multi-year ceiling under 2x. Email climbed to 45%+ of all revenue.
CEILING BROKEN
REMARKABLE · DTC COATINGS
$0 → $1.2M+
Arrived burning $10K a month on a big-agency retainer with nothing to show for it. Crossed seven figures on a small budget.
TURNAROUND
BLUE TREE · POOL & LANDSCAPE
$172
Marketing investment per job won, H1 2026. 981 jobs signed in 15 months, traced from source to signed work.
COST PER OUTCOME
ZIZE BIKES · PLUS-SIZE BIKES
Monthly revenue, $10K to $80K+. Flat at the same number for years before the plateau broke.
PLATEAU BROKEN
04
THE MATH

Channel ROAS flatters. Blended ROAS confesses.

East Perry ran 5.09x blended. The industry average is 2.87x.
ROAS means return on ad spend: revenue produced per dollar of advertising. Channel ROAS measures one campaign at a time, which lets a 6x retargeting campaign hide a money-losing cold campaign next to it. Blended ROAS counts every paid dollar and every paid outcome together, which is the number your bank sees.
The four numbers agencies report, and what each one tells you
NumberWhat it tells youWhat it can hide
Channel ROASOne campaign produced revenueThe campaign next door that lost it back
Blended ROASEvery paid dollar against every paid outcomeAlmost nothing. That is the point
Cost per lead or acquisitionWhat it costs to get a hand raisedWhether the lead was ever worth the price
Cost per outcomeWhat it costs to win work you can bankNothing. Ask every agency for this one

The last row is the standard. Blue Tree cost $172 per job won in H1 2026, traced from source to signed work. Any agency can compute it. Few will publish it.

05
WHERE AD MONEY DIES

Four leaks, in the order they get checked

When results stall, the account is rarely the whole story.
01

Account structure

Campaigns built around how the tool groups settings instead of how your customers buy. Money concentrates wherever the platform defaults put it, not where the buyers are.
02

The landing page

The click arrives and bounces, and the click was the expensive part. A leaking page taxes every dollar the account spends. The site gets fixed first or alongside, never after.
03

Tracking

If a form fill never reaches your CRM with a source attached, every report is an opinion. The trail from click to closed work is the deliverable, and it is built before ads scale.
04

The offer

Strong ads cannot carry a weak offer. When the numbers stall, the first audit is what you are selling and at what price, and the answer is sometimes pause the ads and fix the offer.
The landing page leak gets its own page: /website-design-company/. Fix the site and every channel you already spend on gets cheaper at the same budget.
06
THE PERSON ON YOUR ACCOUNT

Who touches the money

One owner on the strategy. A named human on the build.
30 years building and running businesses, 18 of them in digital marketing, across 55+ industries. Jason signs the payroll and carries the same P&L pressure you do, which is why the paid account answers to closed revenue and not to impressions.
Paid media execution, function by function, ROI.LIVE engagement
FunctionJason does thisA named specialist does thisNever
Budget allocation and channel mixYes
Offer and landing page directionYesDesign and build
Account structure and campaignsSets itDaily build and management
Creative and copy testsApproves the testShips the variants
Live budget changesProposesApplied without a human reading the dry run
ReportingWrites the recommendationBuilds the scorecardReports sent to look busy

You reach Jason, not an account manager. The specialist who touches your account has a name and an email, and you have both in week one.

07
THE FIRST 60 DAYS

What happens after you say go

No discovery phase. The accounts open in week one.
01
DAYS 1 TO 14

Read everything

Ad accounts, analytics, CRM, and the P&L. What every dollar bought, what it produced, and where the trail from click to closed work breaks.
You get: the written diagnosis
02
DAYS 15 TO 30

Fix the structure

Campaigns rebuilt around how your customers buy, budgets moved to the channels the diagnosis favors, and the tracking rebuilt so every lead carries a source.
You get: a rebuilt account and a working trail
03
DAYS 31 TO 45

Couple the site

The pages the clicks land on get fixed or rebuilt, because the page decides what a click costs you. Ads and site start working as one machine.
You get: landing pages that close
04
DAYS 46 TO 60

Scorecard

One scorecard, the same five numbers every month, and a written recommendation with a decision attached. Impressions never appear on it.
You get: a baseline and a scorecard
What lands in your inbox every month

The same five numbers every month, so the trend stays legible: qualified leads or orders, cost per acquisition, revenue by channel, pipeline or repeat rate, and blended return on spend. One written recommendation with a decision attached. One review call where you can interrogate any of it.

08
WHAT IT COSTS

The fee and the ad spend, split on the page

A $10,000 retainer with $8,000 of media behind it is an $18,000 month.
Anyone who will not split those two lines is hiding one of them. The percentage-of-spend model has the same flaw at any price: the more you spend, the more the agency makes, whether or not the spend worked. A flat fee for the work plus your media at cost is the shape that keeps the incentives pointing at your outcome.
THE FEE · ROI.LIVE
From $5,000/mo
Strategy, structure, the named specialist, and the scorecard. Most engagements land between $5,000 to $15,000. Bands by revenue are published on the fractional CMO page.
PLUS
THE MEDIA · PAID TO THE PLATFORMS
At cost
Your budget bills from Google, Meta, and Bing to your own accounts. Never marked up, never pooled, never a line item with a margin on it.
Start free: the 30-minute growth plan call. Start written: the $2,500 Growth Constraint Snapshot diagnoses the account, the site, and the offer before a dollar of media moves.
09
FIT

Who this is for, and who should not call

I will tell you on the first call, not after the first invoice.

Call me if

  • You spend on ads and cannot say what a customer costs you.
  • Your agency reports clicks and your bank account cannot feel them.
  • You suspect the account is fine and the site is the leak.
  • You want strategy and the ad account under one owner.
  • You will act on what the data says, even when it contradicts you.

Do not call me if

  • You want someone to spend a fixed budget with no other mandate.
  • You are pre-revenue and need customers before a system.
  • You want the cheapest manager on the marketplace.
  • You plan to keep the account, the data, and the credit card, and change nothing.
  • You need a guarantee of a ROAS number nobody honest can promise.
Deepest receipts: ecommerce, pools and outdoor living, HVAC and home comfort, windows and exteriors. Each has a named client and a number on this page.
10
THE VETTING

Six questions for any paid media agency

Ask these before you sign anything. Ours are answered under each.
01
Who physically touches my account, and what is their name?
My answerA named specialist for the daily build, and you get their name and email in week one. Jason owns structure and budget. If the answer is a team, a pod, or a process, you are buying the mill.
02
Do you mark up ad spend?
My answerNo. Media bills from the platforms to your own accounts, at cost. One owner, one fee, and the two lines split on the page.
03
What number do you report against?
My answerBlended return on spend and cost per outcome, agreed before the engagement starts. Never impressions, never clicks.
04
How many accounts does my manager carry?
My answerAsk for the number, then halve whatever they claim. At ROI.LIVE the cap is published and the current count sits next to it, dated.
05
What happens to my accounts and data if we stop?
My answerEverything is yours: the ad accounts, the pixels, the audiences, the history. If they built inside their own manager account, you are renting your own history.
06
Show me one account that failed.
My answerAsk on the call and you will hear one, what went wrong, and what changed. A manager who has never lost an account is new or not telling you the truth.
11
QUESTIONS

Questions owners ask before they book

What are PPC agencies?

PPC means pay per click: you pay a platform such as Google or Meta each time someone clicks your ad. PPC agencies manage that spend for you. The honest version of the job covers account structure, bids and budgets, the ads themselves, the pages the clicks land on, and the tracking that connects a click to closed work. The low-cost version is a junior adjusting bids in twenty accounts at once. Ask which one you are buying.

Is PPC legitimate?

The channel is legitimate and the platforms are not going anywhere: paid search and paid social put you in front of buyers the day you turn them on. The wreckage comes from accounts that spend without a trail to closed work, and from pages that bounce the click. PPC amplifies whatever it is pointed at. Point it at a leaking site and it amplifies the leak. That is why ROI.LIVE fixes the page and the tracking before the budget scales.

What are the best PPC agencies in the USA?

The best one for you is the one that survives vetting: who touches the account and their name, whether ad spend is marked up, what number they report against, how many accounts the manager carries, and one client where it went badly and what they changed. Then ask for a cost per outcome. ROI.LIVE publishes $172 per job won at Blue Tree, H1 2026, and 5.09x blended paid ROAS at East Perry against a 2.87x industry average, because those are the numbers that reach your bank.

How much should I spend on Google Ads?

Enough to buy real data, which is a function of what a click costs in your market and what one customer is worth to you. A business clearing $4,000 on a job cannot bid the same as one clearing $40,000. The honest sequence: work out what a customer is worth, what a click costs, and what share of clicks your site converts. That arithmetic sets the budget, and the growth plan call works through it with your numbers on the screen.

What ROAS should I expect?

Nobody honest quotes you a universal number, because ROAS depends on your margins, your order value, and your repeat rate, and it moves by season. What can be said: East Perry ran 5.09x blended paid ROAS over a three-year arc against a 2.87x industry average, and CRAFT went from a multi-year ceiling under 2x to 4x on every paid ad in year one. Your first honest number arrives after the diagnosis, and it becomes the baseline the scorecard moves.

Should I run ads or SEO first?

Both, because they feed each other. Ads buy you data and revenue this month while the search engine work compounds underneath. Windows Source of Houston runs 4.9x on Meta paid alongside 25.7x on organic search, two engines under one plan. Ads also show you which phrases produce buyers before you invest in pages, and the pages later cut your cost per click by raising the quality the platforms reward.

Do you also manage the landing pages?

Yes, and that is the difference in the results. The page decides what a click costs you: the same ad budget produces more appointments from a page that answers than from one that bounces. ROI.LIVE owns the site and the account under one plan, so the ad, the keyword, and the page match. The website design page covers how the builds run.

How fast will I see results?

Honest calibration: the diagnosis lands in the first two weeks, structural fixes and tracking land inside the first 60 days, and compounding growth shows up over the following months, which is the timeline any operator who is not lying to you will give. Anyone promising a turnaround before they have read your account is guessing at your money.

THE NEXT STEP

Bring your numbers.

Bring the ad account and the books. The leaks get named on the call and the fix gets priced. If paid media is not your constraint, I will say so.
No pitch. A real plan, yours either way.