HOME SERVICES MARKETING · JASON SPENCER · ASHEVILLE, NC

Home services marketing with a cost per job on the page.

For HVAC, pools, windows, landscaping, and every trade where a signed job is worth thousands. Named clients, dated numbers, published pricing.
No pitch. A real plan, yours either way.
Jason Spencer, founder of ROI.LIVE, in the ROI.LIVE office in Asheville, North Carolina
Cost per signed job, published
Jason Spencer
Founder, ROI.LIVE · Asheville, NC
30 yrs building businesses18 yrs digital marketing55+ industries5.4-yr average client retention
01
THE JOB

What home services marketing is

A signed job is worth thousands. The work is knowing what one costs you.
Home services marketing is the system that turns a homeowner with a problem into a truck rolling: being found in the local results and the AI assistants, a site that converts the visit into a call, and tracking that ties every signed job back to the dollar that produced it. Here is where that line breaks for most owners.
The journey of one signed job, and where it usually breaks
StageWhat the owner expectsWhere it usually breaks
The search or the AI questionYour name in the resultsThin pages the engines skip
The visit to the siteA phone number in two secondsA brochure that buries the phone
The call or the formA booked appointmentMissed after-hours calls and form spam
The signed jobRevenue in the bankNo idea which dollar produced it

Every stage is measurable, and the last row is the one that decides whether the rest was worth it.

02
THE RECEIPTS

Three trades. Three numbers. All dated.

Nobody else in this category publishes a cost per business outcome.
BLUE TREE · POOL & OUTDOOR LIVING
$172
Marketing investment per job won, H1 2026. 981 jobs signed in 15 months, traced from source to signed work.
COST PER OUTCOME
COASTAL CAROLINA COMFORT · HVAC
$750K → $2.18M
From the year before we started to 2025. The owner sold to a larger HVAC company in Q1 2026.
EXIT · Q1 2026
WINDOWS SOURCE OF HOUSTON · WINDOWS & EXTERIORS
25.7×
Return on organic search investment, with paid Meta at 4.9× alongside it. Two engines, both profitable.
SEARCH + PAID
Names and figures as they appear on the ROI.LIVE homepage. The Blue Tree number is written up in full on the Blue Tree case study.
03
TWO MODELS

This page is not a Scorpion clone. Here is the difference.

Search this keyword and Scorpion ranks first, with Hibu and a wall of agency pages behind it. They are large, they serve this industry at scale, and the model is a managed website with a dashboard. That model can be the right buy. What it never includes is a single person who owns your number.
A website and a dashboard is a vendor. An owner of the number is something else.
The questions below are the ones that separate the two, and they are worth asking any candidate, including me.
Jason Spencer mapping a home services growth plan on a whiteboard with an owner
THE DIFFERENCE
One named operator, not a rotating account team
The managed-shop model and the one-operator model, on the questions that matter
Ask any candidateThe managed shopROI.LIVE
Who sets the strategyAn account teamOne named operator
Who touches the ad accountWhoever holds the loginsThe person who set the strategy
What you get monthlyA dashboard of calls and clicksA scorecard with cost per signed job
Price publishedNot usuallyYes, below
Named client with a dated numberAsk for oneAbove, three of them

Written from the public pages of the firms named, reviewed September 2026. The big shops are good at production volume; if that is the job, hire one and run the scorecard anyway.

You are in what I would consider a way behind industry. That is good news, because your competitors are not difficult to leapfrog.
Jason Spencer, ROI.LIVE
04
THE MAP AND THE ANSWER

Own the map and own the answer

Geographic dominance is a thing you build on purpose.
The engines have to see that you own your market: your towns, your services, your reviews, and the questions homeowners ask before they call. Google and Bing rank that. ChatGPT, Gemini, and Claude quote it. Most people typing into an assistant are asking a question, and the more questions your site answers, the more the engines pick it up.
Run this test on a competitor tonight: ask ChatGPT for the best [your trade] company in [your town] and read who it names and why. Then ask what it knows about you.
05
PRICING · PUBLISHED SEPTEMBER 2026

What it costs

Published. Not “contact us for a quote.”
FRACTIONAL CMO · ROI.LIVE
$5K to $15K
Per month, scaling with scope, covering strategy and the team that executes it. Starts at $5,000. Ad spend and software billed at cost.
VERSUS
MOST OF THIS CATEGORY
?
No price published anywhere. Ask on the first call, in writing, and ask what is excluded while you are at it.
Open the retainer bands by revenue
ROI.LIVE retainer bands, published September 2026
Your revenueTypical monthly retainerWhat it coversBilled separately
$1M to $3M$5,000 to $7,500One constraint at a time. Usually offer, paid, or measurement.Ad spend, software
$3M to $6M$7,500 to $12,000Full channel mix plus the measurement rebuild.Ad spend, software, production
$6M to $10M$12,000 to $15,000Full marketing ownership plus team direction.Ad spend, software, production
Full pricing mechanics, including the worked comparison against a full-time CMO hire, live on the fractional CMO page.
06
FIT

Where the receipts run deepest

If your trade is on this list, so is a named client with a number.

Deepest receipts

  • HVAC and home comfort, to a Q1 2026 exit.
  • Pools and outdoor living, at $172 per job won.
  • Windows and exteriors, at 25.7x search ROI.
  • Landscaping and outdoor services.
  • Roofing and exteriors.
  • Direct-to-consumer ecommerce, three named brands.

Do not hire me if

  • You have no proven demand yet. You need first customers, not a CMO.
  • You want to trade equity for marketing help.
  • You have a validated plan and need production volume. That is an agency job.
  • You need someone on site five days a week.
  • You want a channel plan handed over in thirty minutes.
  • You are not willing to hand over the marketing decisions.
07
THE FIRST 90 DAYS

What happens in the first 90 days

No brand workshop. I open your accounts in week one.
01
DAYS 1 TO 14

The diagnosis

Access to ad accounts, analytics, the CRM, and the P&L. Where the money goes and what it produces in booked work, by channel.
You get: the Growth Constraint Snapshot
02
DAYS 15 TO 30

The plan

The one constraint capping the others gets named, and the sequence to clear it gets written down with owners and dates.
You get: a written 90-day plan
03
DAYS 31 TO 60

Changes ship

For a trade business that is usually paid structure, the path from lead to booked work, or the location pages that own your towns. In market, not in a deck.
You get: live changes
04
DAYS 61 TO 90

Measurement

Tracking rebuilt so every signed job is traced to its source. Then the next constraint gets named and sequenced.
You get: a baseline and a cost per job
09
THE PERSON ON YOUR ACCOUNT

Jason Spencer

Jason Spencer, founder of ROI.LIVE, in the Blue Ridge Mountains near Asheville, North Carolina
No bench. No account manager layer. No junior handoff after the sale.
The operator on every ROI.LIVE engagement. The receipts above sit in his own client ledger, not in a case-study binder someone else wrote.
30 years building and running businesses, 18 of them in digital marketing, across 55+ industries, from Asheville, North Carolina. He did not start in a marketing department. He started as an IT innovator inside the largest private company in Philadelphia, left in 2004 to build an IT services company to a team of twelve, and sold it in 2008 to build ROI.LIVE.
30
years building businesses
18
years in digital marketing
55+
industries served
5.4 yr
average client retention
09
QUESTIONS

Questions owners ask before they book

What does a home services marketing agency do?

It runs the system that turns a homeowner with a problem into a booked job: visibility in local search and the AI assistants, a site that converts visits into calls, and tracking that ties every signed job to the dollar that produced it. The number that decides profitability is cost per signed job, and almost nobody in this category publishes one.

How much does home services marketing cost?

ROI.LIVE retainers run $5,000 to $15,000 a month, scaling with scope, covering strategy and the team that executes it. Ad spend, software, and production are billed separately at cost and never marked up. A $10,000 retainer with $8,000 of media behind it is an $18,000 month, and any operator who will not split those two lines is hiding one of them.

What is cost per job, and why does it matter more than leads?

A lead is a phone call. A job is revenue in the bank. Cost per job divides everything you spend by the work that got signed, which is the only number that tells you whether marketing pays. Blue Tree ran at $172 of marketing investment per job won in H1 2026, across 981 signed jobs in 15 months.

SEO or Google Ads for a home services company?

Both, sequenced. Ads buy booked work this month while the search foundation is built; search compounds until it carries more of the load. At Windows Source of Houston, organic search returned 25.7x with paid Meta at 4.9x alongside it. Two engines, both profitable, is the goal rather than a flag planted on one.

How does a company show up when homeowners ask ChatGPT?

The assistants answer with brands whose sites answer questions in plain language they can read. Service pages that name the town, the price factors, and the actual questions callers ask give the engines something to quote. The more questions your site answers, the more the AI engines pick it up.

Why did my last agency fail?

Usually for structural reasons, and three of the four are not about talent: the team carrying your account carries eight others, no written scope means expectations drift for eight weeks, and a strategy that never meets execution cannot close its own loop. Ask the next candidate who owns your number and watch how specifically they answer.

Will you work with my in-house office staff or marketing person?

Yes. Your people keep running the business and gain someone senior setting direction, unblocking decisions, and holding the number. I direct rather than replace by default, and I will say so early if a role and a person are mismatched.

How fast will I see results?

The diagnosis surfaces the leaks in the first 30 days. Changes that affect booked work land inside 60. Compounding growth shows up 6 to 12 months in, which is the honest timeline for any operator who is not lying to you.

Do you work with my competitors?

I do not take two direct competitors in the same market at the same time. It is written on the fractional CMO page next to the client cap, because a shop that will not publish either one is telling you something.

How are you different from the big home services agencies?

One named operator holds the strategy and owns the team that executes it. The pricing is published, the receipts are named and dated, and the reporting is a scorecard with cost per signed job on it. The big shops are large and capable at production volume; none of them publishes a price or a cost per outcome.

Keep reading

ECOMMERCE
The ecommerce marketing page
Four systems, four named brands, and the email channel that carried 45% of revenue.
B2B
The B2B marketing agency page
Pipeline over impressions for five- and six-figure deals, and the handoff where B2B revenue dies.
CHOOSING AN AGENCY
How to choose a marketing agency
Ten scored questions, the contract red flags, and the 30-minute test that catches AI slop.
THE NEXT STEP

Bring your numbers.

Bring your numbers and I will tell you what a signed job costs you now, and what it should. If the leak is not mine to own, I will say so.
Free 30-minute growth plan call. You keep the plan either way.