An Asheville marketing agency for owners who need a clear plan and the people to carry it through.
ROI.LIVE brings fractional CMO leadership, SEO, AI search visibility, web design and paid media together. Jason Spencer owns the direction, with a named team and an agreed scope for the work.
French Broad Chocolates. A local business with customers beyond the city.
A chocolate maker’s website needs to help someone choose a gift online and help someone else plan a visit. Those buyers arrive with different questions.
Our French Broad Chocolates design showcase brings the old website and new Shopify design together. Explore the approach to product selection, gifting and The Riverside’s role in search discovery.
French Broad Chocolates · Shopify website design preview
Asheville client / East Perry
Three years of partnership. A growing online business.
East Perry was an Asheville-based home-textiles client of ROI.LIVE. Our three-year partnership included fractional CMO support, SEO, paid advertising, email/SMS and a Shopify website redesign.
Annual Shopify revenue
6.5×$395,821 in 2022 → $2,566,017 in 2025
2022 baseline$395,821
2023$900,442
2024$1,898,839
2025$2,566,017
Source: East Perry client KPI workbook. Total Shopify revenue across the store, before business expenses; rounded to the nearest dollar.
Revised navigation, larger product photography and fuller product pages helped shoppers explore the range. See the archived before-and-after views in the case study.
You may need someone to lead the whole marketing plan, or a team to carry out a defined project. We agree the responsibility, delivery and reporting before work starts.
Asheville businesses serve year-round residents, visitors planning a trip and customers who discover a product here and order it again from home. Those customers need different things from your website.
The region’s economy spans hospitality, healthcare and manufacturing, alongside its shops and creative businesses. Growth starts with deciding which customers you want to reach, then making it easier for them to choose you.
Your marketing plan should be easier to follow than an I-26 detour.
We welcome enquiries from Asheville and the surrounding area, including Weaverville, Black Mountain, Hendersonville, Arden and Fletcher.
If your business reaches further, the plan should too. We scope U.S. and international engagements around the markets you serve, the work required and the hours your team works.
A homeowner comparing contractors needs to know where you work, what you do and why they should trust you. Our home services marketing approach follows that decision. We review service-area information, Google Business Profile details, local search results and the enquiry route together.
When the customer can buy from anywhere
An ecommerce buyer needs product detail, delivery information and a reason to choose you. Explore how we connect acquisition and repeat purchases through ecommerce marketing. The broader service and product pages should answer that buyer’s questions, while local pages help people planning a visit.
When you need to reach both
We give each page a clear purpose and connect the pages where it helps the buyer. Reporting separates the markets and enquiries so you can see what the work is producing. For companies selling to other businesses, our B2B marketing work connects enquiry quality with the sales handoff.
Before you compare proposals
Choose the work your business needs.
A website project, a search campaign and a fractional CMO engagement solve different problems. Start with the decision you need help making. Then compare what each proposal includes.
Four ways to scope marketing support
Your situation
A useful starting scope
What to confirm in writing
You need priorities and someone to coordinate the work.
Agency fees and media costs, creative and landing-page capacity, account access, approvals and the definition of a qualified result.
Compare the full cost.
Put the agency fee next to advertising spend, software, outside production and the time your team must contribute. A lower fee can cover less work. A larger scope only helps if your business needs it and can support it.
Use our current engagement options and pricing as a starting point. The written proposal sets the work, fee, term and cancellation notice. Website projects depend on the page map, content, integrations and migration requirements; the website cost guide explains those decisions.
Ask who does what after the call.
At ROI.LIVE, Jason Spencer owns strategy and performance review. Your scope names the people delivering the work and the capacity included. Bring existing agency or in-house responsibilities into that conversation so the plan assigns a clear owner to each task.
Ask to see work that resembles your problem. The East Perry figures above describe store revenue across stated years; the French Broad Chocolates page shows design work. Those are different kinds of evidence, and each case explains what it supports.
Know what changed
Measure local and broader growth separately.
An Asheville enquiry and an out-of-state order can both matter. Agree what counts before the work begins, then follow each through to the business outcome.
Track Google Business Profile calls and website visits alongside qualified enquiries from the service area. A call needs qualification; a calendar click alone does not establish that someone booked.
Sales beyond Asheville
Separate geographic markets in reporting and follow enquiries to won work, or orders to repeat purchases and margin where the records support it. Compare like periods and account for seasonality and changes in spend.
Search and AI answers
Record the query, location, device and date for search checks. For AI answers, repeat the same buyer questions and save the response and cited sources. A brand mention, a linked citation and a qualified enquiry measure different things. Keep those counts separate.
The next decision
Review what shipped, what the data shows and what needs to change. Indexing and visibility can take time; neither a page launch nor a single AI answer proves an increase in sales.
Review the work
Choose your agency with evidence.
Read the client work, understand who will own the plan and compare the scope before you decide.
Yes. ROI.LIVE is based in Asheville, North Carolina, and led by founder and fractional CMO Jason Spencer. We work with local businesses and take on U.S. and international engagements.
Which parts of Western North Carolina do you serve?
We welcome enquiries from Asheville and surrounding communities, including Weaverville, Black Mountain, Hendersonville, Arden and Fletcher. We agree how meetings and delivery will work before the engagement starts.
Can you help a local business sell beyond Asheville?
Yes. We can plan local discovery and broader customer acquisition together. A shop with a national ecommerce business, for example, needs different pages and campaigns for visitors planning a local visit and customers buying online.
Do you provide SEO and AI search visibility together?
Yes. We can combine technical SEO, useful service pages, accurate business information and checks of answers returned by AI search engines. AEO means answer engine optimization; GEO means generative engine optimization. The scope defines which questions, markets and engines we will measure.
How much does an engagement cost?
The cost depends on the leadership and delivery your business needs. The pricing section on our homepage explains the current engagement options. A proposal states the work, fees, responsibilities and approval process before you commit.
What should I bring to the first conversation?
Bring your website, the markets you want to reach and the business question you want help with. If you have sales or marketing reports, those can help us understand where to start.
Talk with ROI.LIVE
Tell us where you want the business to go.
Start with the business you have today and the customers you want to reach.