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Local service website redesign case study

Eastside Microblading: a website designed to earn the next appointment

What ROI.LIVE rebuilt for a two-studio permanent makeup business, page by page, and what the new site still has to prove.

Eastside Microblading’s old contact form, headed “Contact Us or Book an Appointment,” offered two checkboxes under “Inquiring About”: “Permanent Makeup” and “Fat Sculpting.” The rebuilt form names lip, eyeliner, removal and cryo treatments, and its only brow option reads “Brows, help me choose.”

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Two glowing doors on dark glass, one marked with a chat bubble and one with a calendar, above Eastside’s four brand colors
Eastside’s old contact form from September 24, 2026, headed Contact Us or Book an Appointment, asking about Permanent Makeup or Fat Sculpting
Before:Sept 24, 2026
Eastside’s rebuilt guidance form from September 25, 2026, telling clients they do not need to choose a brow technique
After:Sept 25, 2026
  • Bellevue, WA
  • Scottsdale, AZ
  • WordPress
  • Bricks

Quick answer

ROI.LIVE redesigned the website for Eastside Microblading’s brow, lip and body sculpting studios in Bellevue, Washington, and Scottsdale, Arizona. The WordPress site, live since September 2026, has pages for searches like microblading in Bellevue and separates a recommendation from online booking. Seven dated before-and-after pages show the change; bookings will decide whether it worked.

The rebuild at a glance, September 2026

  • 7 pagesCompared before and after, September 24 and 25, 2026
  • 3 phone pairsThree of those pages at 390 pixels wide
  • 4 search journeysEach a chain of real pages, as designed
  • 9 pagesLive, indexable and marked up on September 25
The look

How Amanda Banks’s standard shaped the look of the new site

Amanda Banks, Eastside’s founder, wanted a clean, upscale studio look, and that standard set the brief for the new microblading website design. It shows in slate and soft neutrals, editorial type and room for treatment photography.

Eastside’s system as a specimen: slate #5F7480, cream #FAFAF8, taupe #EAE6E1 and charcoal #1F1F1F, set in Playfair Display and Inter.

ROI.LIVE’s own sunset palette stayed on ROI.LIVE’s pages; the rebuilt site wears only Eastside’s colors.

Page by page

What changed on each page of Eastside’s local service website redesign?

The original site was saved on September 24, 2026 and the rebuilt site on September 25, so every pair sits one day apart. Pages are matched by the job they do, because several addresses changed.

BeforeSeptember 24, 2026Full page
Original Eastside homepage from September 24, 2026, with a collage welcome
AfterSeptember 25, 2026Full page
Rebuilt Eastside homepage from September 25, 2026, with a founder film and two service choices
BeforeSeptember 24, 2026Full page
Original Eastside Bellevue page from September 24, 2026, with a broad introduction, a video and a form
AfterSeptember 25, 2026Full page
Rebuilt Bellevue microblading page from September 25, 2026, with a recommendation button and a booking button under the headline
BeforeSeptember 24, 2026Full page
Original Eastside lip blushing page from September 24, 2026
AfterSeptember 25, 2026Full page
Rebuilt Eastside lip blushing page from September 25, 2026, with a treatment photograph beside the headline
BeforeSeptember 24, 2026Full page
Original Eastside Scottsdale page from September 24, 2026, with a video and a form
AfterSeptember 25, 2026Full page
Rebuilt Eastside Scottsdale page from September 25, 2026, with its own studio heading
BeforeSeptember 24, 2026Full page
Original Eastside founder page from September 24, 2026, with a team collage and a short bio
AfterSeptember 25, 2026Full page
Rebuilt Eastside founder story page from September 25, 2026, with a portrait of Amanda Banks
BeforeSeptember 24, 2026Full page
Original Eastside contact page from September 24, 2026
AfterSeptember 25, 2026Full page
Rebuilt Eastside booking and guidance page from September 25, 2026, with a recommendation route and a booking route
BeforeSeptember 24, 2026Full page
Original Eastside blog page from September 24, 2026, a plain grid of posts
AfterSeptember 25, 2026Full page
Rebuilt Eastside Journal from September 25, 2026, with a masthead and a featured article
Seven tabs, seven pairs, each cropped to the upper-left 1440 by 1000; the original archive did not record its browser width.
Seven pages, one day apart
PageSeptember 24September 25
HomepageA faded collage and a welcomeA founder film beside “I Want Permanent Makeup” and “I Want Body Sculpting”
Bellevue microbladingOne Bellevue page headlined four services at onceMicroblading in Bellevue first, then client work, process and FAQs
Lip blushingA long text column, the photo further downTreatment photo and service headline share the opening
ScottsdaleThe Bellevue layout reused, with a lead formIts own studio page, with routes into Scottsdale treatments
AboutA team collage and a short bioAn editorial opening that gives Amanda Banks room
Contact, now bookingContact blocks above one general formA recommendation route and a booking route, side by side
Blog, now the JournalA plain grid of postsTopic routes for brows, lips and body sculpting
Search journeys

How the site maps four kinds of search to the right Eastside page

ROI.LIVE designed the site around four kinds of search, and each one leads into a chain of real pages instead of one catch-all page.

Four searches, four chains of pages

  1. 01“Microblading in Bellevue.”

    The Bellevue microblading page, its client work and FAQs, then a recommendation or a booking.

  2. Eastside’s page comparing nano brows and microblading, from September 25, 2026
    Saved September 25, 2026
    02“Nano brows or microblading?”

    A comparison page, the nano brows page, then a brow recommendation.

  3. Eastside’s article on how long microblading lasts, from September 25, 2026
    Saved September 25, 2026
    03“How long does microblading last?”

    The Journal, a longevity article with a named author, then brow services.

  4. 04“I’m ready to choose an appointment.”

    Book Online, a choice of studio, then Square’s appointment flow.

  • Eastside’s namesake service stays beside nano brows, with a comparison page between them. Artists looking for training start somewhere else: the old menu listed Training second, and the new one sends them to For Artists.

Two routes

Why the booking page separates a recommendation from a booking

The old contact page already had Book Now and Call Us buttons, and its one form took questions and appointment requests alike. The rebuilt page gives two kinds of readiness their own routes.

Two routes, one page

Get My Recommendation starts with four fields: first name, phone, studio and treatment. The form says it takes no payment and reserves no appointment. Book Online goes straight to a choice of studio and Square, with no form first.

Eastside’s online booking step where a visitor chooses Bellevue or Scottsdale, from September 25, 2026
The booking step on September 25, 2026: choose Bellevue or Scottsdale.

An unsure brow client can now ask for help without guessing a technique, and a client who already knows can book without a form first.

On a phone

How Eastside’s pages look on a phone

On a phone, the new menu groups treatments by what the visitor wants to do, with calling and booking close by.

Homepage on a phone, September 24 and 25, 2026, at 390 by 844.
Bellevue microblading on a phone, September 24 and 25, 2026.
Contact, now booking and guidance, on a phone, September 24 and 25, 2026.
Old addresses

Does a website redesign hurt local SEO?

It can for a while. Google tells site owners to expect ranking changes during a move and to send old URLs to new ones with permanent redirects.

Four old Eastside addresses on September 25, 2026
Old addressWhere it wentResponse
/bellevue-wa//bellevue/301, permanent
/lip-blushing//lips/lip-blushing/301, permanent
/scottsdale-az//scottsdale/301, permanent
/contact//consultation/301, permanent

The four come from a September 25 sample of old addresses. The last one is the old contact form’s page, which now forwards to the two routes.

What it proves

How will Eastside’s local service website redesign be measured?

Three kinds of evidence sit behind this redesign, and the one that pays the bills is not ready to publish.

Documented, observed, still to measure

  • Documented. Seven page comparisons from September 24 and 25, 2026.

  • Observed. Nine pages on September 25: live, each with its own canonical address, open to indexing and marked up.

  • Still to measure. Non-brand search traffic, AI mentions, qualified inquiries, completed bookings and revenue by source.

The site had robots.txt and a sitemap but no llms.txt file, which Google says its AI features don’t need. The markup named Service, LocalBusiness, Person, Article and BreadcrumbList, data Google uses to understand a page.

No result is published here yet. A dated record like Blue Tree’s case needs a matched window first.

What comes next

What comes next for Eastside’s website

The next step is a matched read: comparable windows after launch, by studio, treatment and source, before any number goes on this page.

From the old site to the next read

  1. September 24 and 25, 2026

    The old site and the rebuilt site, each saved page by page.

  2. September 27, 2026

    This case went public.

  3. Next

    A matched window, published once Amanda Banks agrees.

Running more than one studio or service line?

Bring the pages your clients land on today, and the searches you want them to answer.

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Copy this

What a multi-location appointment business can copy

These four moves carry to salons, studios and other appointment businesses with more than one location.

Four moves to copy

  1. 01

    One page per studio, and per service in each city: microblading in Bellevue gets a page of its own.

  2. 02

    Help without a technique name: “Brows, help me choose” lets an unsure client ask in four words.

  3. 03

    Booking one step away, with a plain line that a request takes no payment and reserves nothing.

  4. 04

    A dated redirect record: test old addresses against their new pages and keep the results with the date.

Questions about Eastside Microblading’s website redesign

A new WordPress site built with Bricks: Eastside’s visual system, studio and service-and-city pages, a nano brows and microblading comparison, the Journal, separate recommendation and booking routes, and redirects from old addresses, with the main pages shown page by page.

Sources and dates

Every screenshot in this case, by date

Each screenshot shows a real page, saved on the date beside it. Edits stop at cropping, resizing and file format.

Prepared by Jason Spencer, founder of ROI.LIVE. Visit Eastside Microblading.

All 12 sources, with dates
  1. Eastside Microblading contact page, original site, saved September 24, 2026.
  2. Eastside Microblading, “Your next step, your choice” recommendation and booking page, read November 4, 2026; public build saved September 25, 2026. eastsidemicroblading.com/consultation/
  3. ROI.LIVE source list and claim record for the Eastside Microblading website case, September 25, 2026.
  4. ROI.LIVE client record for Eastside Microblading, 2026.
  5. Eastside Microblading working log, September 28, 2026.
  6. ROI.LIVE design and conversion rationale for the Eastside Microblading case, September 25, 2026.
  7. ROI.LIVE, Eastside Microblading website redesign case study, first edition, September 27, 2026.
  8. Eastside Microblading page captures, original site September 24, 2026 and rebuilt site September 25, 2026.
  9. Google Search Central, “Site moves with URL changes.” developers.google.com
  10. Google Search Central, “AI features and your website.” developers.google.com
  11. Google Search Central, “Intro to how structured data markup works.” developers.google.com
  12. ROI.LIVE facts, permission and search baseline for the Eastside Microblading case, November 3, 2026.