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Case study · HVAC · Summerville and Charleston, SC

Coastal Carolina Comfort and ROI.LIVE: HVAC revenue from $754,727 in 2022 to $2,184,036 in 2025

An HVAC marketing case study from South Carolina: one fractional CMO from mid-2023, four years of company revenue, and four moves to copy.

Coastal Carolina Comfort’s revenue, from service calls to new-construction ductwork, was 2.9 times as much in 2025 as in 2022. Before any marketing firm takes credit for that, ask what changed and when.

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Drawing of a house and its outdoor air conditioner under a striped setting sun over a marsh
$754,727in 2022to$2,184,036in 2025Annual company revenue

Quick answer

Coastal Carolina Comfort, a Summerville, South Carolina HVAC company, hired ROI.LIVE’s Jason Spencer as fractional CMO in mid-2023 for search and ads, adding lead source tracking in 2024. Its annual company revenue went from $754,727 in 2022 to $2,184,036 in 2025, up 189.4%. Here is the record, the work behind it, and four moves to copy.

Revenue record

Coastal Carolina Comfort’s annual revenue, 2022 to 2025

Revenue rose in each year shown, and by the most in 2025: $711,412.

Company revenue by calendar year

  1. 2022$754,727Before ROI.LIVE
  2. 2023$1,324,663Work began mid-year
  3. 2024$1,472,624Full year
  4. 2025$2,184,036Full year
Annual company revenue by calendar year, from Coastal Carolina Comfort’s Housecall Pro records, the system it used for its full accounting. Revenue before costs, not profit. ROI.LIVE’s work began in mid-2023 and ran through all of 2024 and 2025, so 2022 is the last full year before it and 2023 is a part year. Source: Housecall Pro jobs export, March 13, 2026. Download the four yearly revenue figures (CSV)

Each year’s change

  • +75.5%2023, work began mid-year: $754,727 to $1,324,663
  • +11.2%2024: $1,324,663 to $1,472,624
  • +48.3%2025: $1,472,624 to $2,184,036
  • +189.4%2022 to 2025, about 2.9 times
The work

What one fractional CMO coordinated for Coastal Carolina Comfort

From mid-2023, Jason Spencer coordinated Coastal Carolina Comfort’s marketing as its fractional CMO at ROI.LIVE. Four kinds of work answered to him.

Search, ads and tracking

  • SEO and the Google Business Profile. Helping local customers find the services and inquire.

  • Google Ads. Search campaigns tied to service pages and lead records.

  • Facebook Ads. Campaigns whose inquiries were followed through the sales process.

  • Lead source tracking. From 2024, recording where inquiries came from, for a closer look at where sales began.

How to read it

How an HVAC owner should read Coastal Carolina Comfort’s record

The record has two halves: the revenue in Housecall Pro, and the calls and forms that led to it. The tracking noted where inquiries came from, and a quote stayed a maybe until the customer said yes.

  1. Step 1

    A call or form comes in.

  2. Step 2

    Its source is noted.

  3. Step 3

    The quote stays a maybe.

  4. Step 4

    The job counts once the customer accepts.

A call or form comes in, its source is noted, the quote stays a maybe, and the job counts once the customer accepts. Leads from unpaid search and the Business Profile were kept apart from paid ones.

What company revenue can and can’t tell you

It shows

  • Every job from every source, by calendar year
  • Revenue before costs

It can’t show

  • Which channel or change caused a gain
  • Profit, or the return on any one channel

To judge the marketing itself, set the work it booked against everything it cost, as Blue Tree’s record does for a pool and landscape builder.

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Copy this

What an HVAC owner can copy from Coastal Carolina Comfort

One person should be able to tell you which marketing made the phone ring, and the first move puts that person in charge.

Four moves to copy

  1. 01

    Put one person over it: one fractional CMO answers for search, ads and lead tracking together.

  2. 02

    Keep one revenue line: revenue by calendar year, with the year before the work marked, before judging any partner.

  3. 03

    Count a quote as a maybe: note where inquiries come from, and count the job once the customer accepts.

  4. 04

    Weigh sales against full cost: media, management and the cost of delivering the work, for the same period.

How ROI.LIVE runs home services marketing covers the method and cost for HVAC companies.

Questions HVAC owners ask about Coastal Carolina Comfort’s case

Annual company revenue went from $754,727 in 2022, the year before ROI.LIVE started, to $1,324,663 in 2023, $1,472,624 in 2024 and $2,184,036 in 2025: up 189.4%. The work began in mid-2023.

Sources and dates

The record behind this page

All 8 sources, with dates
  1. Coastal Carolina Comfort’s Housecall Pro records, the system it used for its full accounting: jobs export sent by the company on March 13, 2026, summed by calendar year.
  2. ROI.LIVE engagement record for Coastal Carolina Comfort, from mid-2023, as revised September 14, 2026, and confirmed by Jason Spencer, November 5, 2026.
  3. Coastal Carolina Comfort website and advertising, January 2026. coastalcarolinahvac.com
  4. ROI.LIVE, Blue Tree Outdoor Living case study, 2026. roi.live/blue-tree-case-study/
  5. ROI.LIVE, Home services marketing, 2026. roi.live/home-services-marketing/
  6. ROI.LIVE company facts, 2026.
  7. ROI.LIVE, What does a fractional CMO do? roi.live/what-does-a-fractional-cmo-do/
  8. ROI.LIVE booking page, 2026. roi.live/start/